Biomass systems are ideal for both the generation of hot water and heating systems.
Biomass fuels are not only becoming increasingly attractive but are also sustainable, renewable and carbon-neutral. Modern wood heating systems operate just as well as conventional oil or gas systems with efficiency in excess of 90%.

Biomass fuels are now in much more abundant supply in the UK, following years of experience in Europe, Scandinavia, and North America. Usually in the form of wood pellets, they can be bulk delivered just like oil.

Benefits of Wood Pellet/Wood Chip Boilers

• Carbon Neutral – extremely low carbon emissions.
• High efficiency
• Advanced control package
• Reduced fuel costs

This makes biomass a very sensible and economically viable option for many heating projects in relation to:

• offices and mixed developments
• schools and colleges
• industrial units
• medical centers
• sports facilities and community center

Commercial Biomass


The ideal service schedule will be recommended by the manufacturer, and will be dependent on usage, but would on average be once a year. Most boilers will have a degree of automatic maintenance, such as an automatic heat exchanger cleaning mechanism.

If you are claiming the RHI, you will need to make sure that your boiler is serviced to meet manufacturers requirements. If your boiler is not working as expected, it can effect your RHI payments.

There are visual maintenance checks that you can carry out at regular intervals, as they will indicate how well your system is running and let you know if there are any issues. For example, keeping an eye on levels of unburnt fuel within the ash deposit chamber or excessive levels of clinker within the combustion chamber.

Your boiler will burn most efficiently with high quality, dry fuel, so being aware of how quickly your boiler is getting through fuel will also highlight if there are any issues. Poor quality fuel could potentially result in increase ash build up or cause damage to internal components.

It is usually cost effective to set up an annual maintenance agreement to ensure the most efficient running of your boiler.



  • Reduced carbon footprint and increase sustainability of your business
  • Reduce energy bills
  • Increase ROI with the Renewable Heat Incentive
  • Highly efficient
  • Protect against increases in fossil fuel prices


How does it work?

Biomass systems be treated much the same as a traditional oil or gas boiler and will happily provide all your central heating and hot water.

Most systems will run on fuel known as pellets – compacted wood pulp. The pellet manufacturers are required to provide evidence that the pellets meet strict guidlines on sustainable sourcing. A requirement of the RHI is that pellets are sourced in line with environmental guidlines.

If you have access to your own fuel source, you can use chipped wood. However, you need to make sure that the fuel is completely dry your system is set up to burn the fuel efficiently to avoid maintenance issues.

Most biomass boilers will have a hopper system which will automatically feed the pellets into the boiler as and when needed. The boilers themselves have very sophisticated programming mechanisms so that they can be carefully set up to run at maximum efficiency for your home.

The settings can be complicated, but just as you would expect a gas engineer to make your boiler run efficiently, your biomass installer will make sure that the settings are running perfectly.

Is my business suitable?

If you own the building your business is in, and it has been well insulated, then your business could benefit from a biomass heating system.

Your building or buildings need to have space to create a plant room – where the boiler and associated components such as water tanks, will be installed. You will also need to have space to create a pellet store that can be kept dry.

Your premises will also need to have suitable access for the pellet delivery vehicle to deliver your fuel.

Biomass systems can be installed to run heating in a single building, or to run heating in a number of buildings on a single site – known as a district heating system.

There are funding options available, and we help you to make an informed choice that will be right for your business.


The Non-Comestic or Commercial Renewable Heat Incentive (RHI) is available for most commercial installs. To qualify you must be the owner of the installation, and the technology must be from the Ofgem approved list. Payments will vary depending on the technology installed and heat generated, but they are fixed for 20 years, so you will see a faster ROI.

We will talk you through the details of the RHI and any other available incentives as part of our quote process.

What happens next?

One of our team will come out to your site and survey your building. They will also take time to explain the technology and answer any questions you may have.

Once we have the details and measurements we need, we will do all the necessary calculations and start to work out what to recommend to you. We’re accredited installers for a range of products, so we will always start with what you need and find the best product to fit.

Once we have a design in mind, we will send you a quote, which we can talk through with you. Whilst we always aim to be prompt, we’d rather make sure eveything is accurate from the start of the process, so that you get a system that performs at it’s best for you.